This is Case Study 1

1 December 2023

Case Study 1 - Parks Surveys Melbourne City Council 2024

 

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“Yardstick's benchmarking tools have been pivotal in driving cost recovery improvements. Their targeted approach, particularly through intercept surveys, has allowed us to fine-tune our operations, ensuring efficiency & high-quality service delivery.”

Brad Sutton

Lake Macquarie City Council, NSW, Australia

“The Yardstick program allows us to more effectively manage our parks system including benchmarking our progress towards providing better and more innovative responses to our customers' needs and wants.”

David Ellis

City of Lethbridge, Canada

“Yardstick has proved to be a very valuable benchmarking tool for our parks management. Yardstick is also a valuable self-improvement tool, where we are seeking to improve our performance and cost effectiveness year on year.”

Mark Bowater

Auckland Council, New Zealand

Project benefit

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Link
Client

Melbourne City Council

Solutions

Visitor Survey Research Benchmarks Quality Auditing

Solutions

Visitor Survey

Research Benchmarks 

Quality Auditing

Sector

Parks

Trails

Team member
Brian Milne

Project Director

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