“Yardstick's benchmarking tools have been pivotal in driving cost recovery improvements. Their targeted approach, particularly through intercept surveys, has allowed us to fine-tune our operations, ensuring efficiency & high-quality service delivery.”

“The Yardstick program allows us to more effectively manage our parks system including benchmarking our progress towards providing better and more innovative responses to our customers' needs and wants.”

“Yardstick has proved to be a very valuable benchmarking tool for our parks management. Yardstick is also a valuable self-improvement tool, where we are seeking to improve our performance and cost effectiveness year on year.”